Auto128
Features

Not just “organized”. More revenue.

Stop losing money on empty slots and customers who never come back. Ten features built for one thing: growing your income.

What auto shop management software actually replaces

Before
  • A paper diary
  • A phone ringing mid-job
  • Messages across three apps
  • Plates and mileage in a notebook
With Auto128
One record, and things start happening without you
  • Booking, calendar, cars and reminder in one place
  • A cancelled slot goes to your waitlist
  • Customers away for months hear from you
  • A review is requested after every visit
Details

Most workshops run on three or four things that do not talk to each other: a paper diary, a phone that rings while you are under a car, messages spread across two or three apps, and plate numbers and mileage in a notebook. There is nothing wrong with any of them on its own. The problem is the gaps between them, and that is where a double booking, a forgotten customer or an empty bay hides.

Auto shop management software replaces all of that with one place where the booking, the calendar, the customer's cars and history and the reminder that goes out beforehand are the same record. Once they are, things start happening without you: a cancelled slot goes to the customers on your waitlist, a customer who has not been in for months hears from you, and a review is requested after every visit. The ten features below are what that looks like in practice.

Booking

Online booking, around the clock

Customers book themselves, day or night, straight into your calendar.

June 16–20
Mo
09:30 James
11:00 Tom
Tu
10:00 Daniel
We
09:00 Ryan
13:30 Mark
Th
11:00 George
Fr
10:00 Ben
13:00 Adam
Confirm
Reschedule
See your whole week at a glance.
Details

Customers book on their own, 24/7. You see everything in your calendar, with no calls and no messages lost at night or while you are under a car.

Most bookings are made outside working hours, when you cannot pick up. A customer looking at eleven at night sees your real availability, picks a service, enters his car and confirms, and the slot is held straight away. You start the day with a filled calendar instead of a list of messages to sort out, and nothing gets lost between a phone call and a notebook.

Availability

Zero double-bookings

Set your hours once; a booked slot disappears everywhere at once.

Friday, June 19
Edit schedule
09:00Free
10:00Booked
11:00Free
12:00Blocked
13:00Free
14:00Free
15:00Booked
16:00Free
17:00Free
18:00Blocked
FreeBookedBlocked
Never two jobs in the same slot.
Details

Set your working hours and open slots easily, all in one place; the system automatically blocks whatever is already taken.

You set your working hours, breaks and days off once, and the calendar enforces them. The moment a booking is confirmed that time disappears from what customers can see, on every channel at once. Every service books its own length, so a three-hour timing belt job never gets a forty-minute oil change booked on top of it.

Anti-no-show

Fewer no-shows

Automatic confirmation and reminder, with confirm or reschedule in the message.

Automatic confirmation
Email · today, 09:00
Hi James! We're confirming your appointment for tomorrow, 14:00 at Service Central.
✓ Confirm attendance
Reschedule
✓James confirmed, the slot is secured.
Less money lost to empty bays.
Details

Customers get an automatic confirmation and reminder, with the option to confirm attendance or reschedule.

A confirmation goes out the moment the booking is made, and a reminder before the appointment, both on their own. The customer can confirm or move the appointment from the message itself, which turns a silent no-show into a slot you can still sell. For long jobs you can ask for a deposit, so the commitment is real on both sides.

Waitlist

A waitlist for cancellations

A freed slot goes to the customers waiting for it, who confirm by email.

Cancellation, Friday 14:00 just opened up.
Offered to 3 waiting customers
Ryan T.
wanted Friday afternoon
Confirmed ✓
Mark C.
on the waitlist
Notified
Ben B.
on the waitlist
Notified
Cancellations turn back into bookings.
Details

A cancellation no longer has to mean an empty bay. The freed slot is offered to customers who wanted that time, and the first to confirm by email takes it, without a single call from you.

A cancellation two hours before is money that usually never comes back. Customers who wanted that time are already on a list, and the freed slot is offered to them by email. The first to confirm takes it, often before you would have found a number to call. In a busy week, at tyre season for instance, this one feature can cover the subscription several times over.

Win-back

Automatic win-back

Customers who stop coming get a friendly message with a small incentive.

George Miller
Every 6 months · last visit 11 months ago
Dormant
Message sent automatically
We've missed you, George! We're waiting for you with −15% on your next visit.
George booked again+90 € recovered
Recover revenue you'd already lost.
Details

The system spots customers who haven't been back in a while and sends them a friendly message with a small incentive, all on its own.

Customers rarely leave with a decision, they just stop coming. After a period you choose, the system notices who has not been back and sends a friendly message with a small incentive on its own. You do not have to keep a list or remember who has not been in since last winter's tyre change. It works quietly, on customers you had already written off.

Grow and retain

Turn one visit into a returning customer

Reputation, memory and repeat visits, everything that keeps a customer yours.

Reviews

Automatic reviews

A review request after every visit, for your page and for Google.

Review request sent automatically to James, 2h after his appointment.
James C.★★★★★
Booked at night, car ready by noon. No surprises on the bill.
Tom H.★★★★★
Punctual, professional, flawless result. I'll definitely be back.
Daniel R.★★★★★
Spotless interior and fair prices.
More real reviews = more new customers.
Details

After every visit, the system asks for a review on its own, both for your workshop page and, optionally, on Google. Your reputation grows without you ever asking.

After each visit the system asks for a review, so you never have to bring it up while the customer is paying. Reviews land on your workshop page where they convince the next visitor, and can also be routed to Google, where they carry weight in local search. Asking every customer every time is what separates a profile with four reviews from one with two hundred.

Customers

A record for every customer and car

Cars, mileage, past jobs and notes for every customer, in one record.

James Carter
Customer since 2023 · 9 visits · 1 240 €
VIP
Service history
May 12Oil and filter change70 €
Feb 3Front brake pads120 €
Nov 18Winter tyres fitted40 €
Notes & preferences
VW Golf, 2017182 400 kmOil 5W-30Waits on site
The memory that keeps them with you.
Details

Every customer with his cars: make, model, plate, VIN and mileage at each visit, every past job and your own notes (“oil 5W-30”, “waits on site”). Nothing to keep in your head.

Every customer has a record with his cars on it: make, model, year, plate, VIN, fuel and the mileage at each visit. Next to them, every booking and your own notes: which oil went in, what you advised last time, that he prefers mornings. When he comes back after eight months you open the record and know exactly where you left off. That memory is what makes someone feel recognised, and recognised customers do not shop around.

Look professional & local

The first impression that convinces

A polished storefront, easy to share, in your customers' language.

Profile

A workshop page that sells

Services, prices, work gallery and reviews on one polished page.

Service Central
Auto repair & tyres · City centre
★4.9· 218 reviews
Oil and filter change70 €
Wheel alignment50 €
Look professional even before the first visit.
Details

A clean storefront with your services, prices and before and after photos of your work, convincing customers at first glance.

Your workshop page is usually the first thing a new customer sees, before he ever calls you. It shows your services with prices and durations, your team, your work gallery by album and your real reviews. It looks finished from the first day, without you building a website, and it loads fast enough that nobody leaves while waiting for it.

Languages

Your page, in your customers' language

A booking page in the language your customers read, from seven.

Book online
Service
Wheel alignment · 60 min
Date & time
Friday, 14:00
Book now
Réserver en ligne
Service
Géométrie · 60 min
Date et heure
Vendredi, 14:00
Réserver
Never lose a customer to a language barrier.
Details

Choose the language of your booking page from seven. Each person on your team can use the dashboard and the app in their own language, on the same calendar.

Your booking page speaks the language you choose for it, from seven: English, French, Spanish, German, Italian, Romanian and Russian. Your team works the same way: each technician can use the dashboard and the app in his own language, while everyone sees the same calendar. In a workshop where people speak different languages, that removes a real source of friction.

Free plan

All ten are in the free plan

The free plan is not a demo of the software, it is the software with a volume limit. Every feature on this page works from the first day, for one person and up to 30 bookings a month.

What moves you to Pro is volume, not features: more than 30 bookings a month, or colleagues with their own calendars.

See what the free plan includes
Free plan
All ten features
€0forever
  • Online booking, around the clock
  • Zero double-bookings
  • Fewer no-shows
  • Waitlist
  • Automatic win-back
  • Automatic reviews
  • Customer and vehicle records
  • Workshop page & gallery
  • One booking link
  • Seven languages
1 personUp to 30 bookings a month

Auto128 for your speciality

The same features, explained in the vocabulary of each trade.

Auto repair shopsTyre shopsCar wash and detailingDiagnostics and auto electricsBody and paint shopsIndependent mechanics
Questions

What people ask about the features

No. Auto128 runs in the browser on any phone, tablet or computer, so there is nothing to install and nothing to keep updated. Your customers install nothing either, they just open a link.

Yes. You add them from the dashboard or the app, with their cars, and every booking from then on, online or entered by you, adds to their record on its own. No plan limits how many customers you keep.

Both. One person works on the free plan; from the moment colleagues have their own calendars and their own services, you move to Pro. Each technician gets his own availability, and customers pick who they want or whoever is free.

Yes. They open your link, pick a service and a time, enter their car and confirm. No account, no app, no password. The less you ask of someone at that moment, the more bookings actually get finished.

The slot is released immediately and can go to your waitlist. You see the cancellation in the calendar and in your notifications, and the customer's record keeps it, so a pattern of repeat cancellations does not go unnoticed.

A free plan, forever

Create your account in 2 minutes, no card needed. Move to Pro when your calendar or your team outgrows the free plan.

Create free account