Delete your Auto128 account

If you own the workshop:

1. Open the Auto128 app and sign in.
2. Tap “More” in the bottom bar, then “Profile”.
3. Scroll to the bottom of the page and tap “Delete account”.
4. Read what will be deleted, tap “Delete my account” and confirm with “Delete”.

If you are a technician in a workshop:

1. Open the Auto128 app and sign in.
2. Tap “More” in the bottom bar, then “Delete account”.
3. Tap “Delete my account” and confirm with “Delete”.

The deletion happens at once and you are signed out.

The owner of a workshop can also delete it from the web dashboard:

1. Sign in at app.auto128.com.
2. Open “Profile & Settings” in the menu. The “Profile” tab opens first.
3. Scroll to the bottom, click “Delete my account” and confirm with “Delete”.

Technicians do not have this page on the web: they can delete their account in the app, ask the owner to remove them from the team, or write to us.

If you cannot sign in, or you prefer that we do it, write to [email protected] from the email address of your account, with the subject “Delete my account”.

Tell us the name of the workshop or its public link (auto128.com/name-of-the-workshop), and whether you want to delete the whole workshop (owner) or only your own access (technician). If you write from another address, we will first ask you to confirm that the account is yours.

We delete the account and confirm it by email within 30 days of your request at the latest.

When the owner deletes the account, the whole workshop is deleted: its profile and public booking page, services, opening hours, work gallery, customers and their vehicles, bookings and notes, reviews, waitlist, automations, marketing campaigns and the accounts of the whole team. The photos are removed from our storage and every team member's login is deleted from Firebase Authentication.

When a technician deletes their account, only their own access, name, email address and photo are removed. Their bookings stay with the workshop and pass to the owner; the workshop's customers and reviews stay with the workshop.

A plan paid on the website is cancelled automatically when the workshop is deleted.

A deletion cannot be undone.

Backups: our encrypted database backups are a rotating set of the last 7 daily copies, so deleted data disappears from them within about a week. They are used only to restore the Service after a failure.

Record of emails sent: the address, type and date of the emails we sent (not their content), for up to 90 days.

Messages and notices: the emails you exchanged with us, and the internal notice we receive when an account is deleted (name, email address and plan), stay in our mailbox for as long as we need them to answer you and handle any follow-up. Ask us and we will delete them.

Payment records of a paid plan: for as long as tax and accounting law requires.

After the deletion we send one short email to the account's address asking what was missing. You do not have to answer it.

If you pay for your plan through the App Store, deleting the account does not cancel that subscription, because it is between you and Apple. Cancel it first on your iPhone: Settings → your name → Subscriptions.

Deleting the app from your phone does not delete your account.

If you booked at a workshop that uses Auto128, you do not have an account with us: your details are kept by that workshop. Ask the workshop to correct or delete them. If you cannot reach it, write to [email protected] with the name of the workshop and we will help.

To stop marketing emails from a workshop, use the unsubscribe link at the bottom of any of them.

More about how we handle personal data: Privacy Policy.