The real cost
Where a workshop quietly loses money
None of these feel like a problem on the day they happen. They add up at the end of the month, when the numbers do not match the hours you worked.
What do empty slots cost you?
No-shows and cancellations nobody filled
Lost to empty slots
€320per month
€3,840per year
An estimate from your own numbers, not a promise. Confirmations, reminders and the waitlist are there to bring it down.
The slot nobody filled
The customer who never confirmed
The hour lost to the phone
The customer who drifted away
Details
- The slot nobody filled
- A cancellation at four in the afternoon is not one lost job, it is an hour of a technician and a bay you already pay wages and rent for. Without a way to offer that hour to someone else straight away, it simply disappears. A handful of these across a month is a full working day you gave away for free.
- The customer who never confirmed
- No-shows are rarely deliberate. People forget, and the further ahead the booking was made, the more likely they forget. A confirmation when they book and a reminder before the visit are the difference between an empty bay and a customer who moves the appointment instead of vanishing.
- The hour lost to the phone
- Every call taken in the middle of a job costs twice: the interruption, and the car on the lift that waits while you talk. Booking that happens without you is not only convenience. It is the difference between working on a car and working around a phone that keeps ringing.
- The customer who drifted away
- Most customers do not leave, they drift. Nobody notices for months, because nothing on any given day tells you that someone has not been in since last winter's tyre change. By the time it registers, they have found another workshop and the habit is gone.
Why Auto128
Less time on the phone, more time on the cars
Everything you need to run your workshop professionally, in one place, simple to use from day one.
Before
- A paper diary
- Calls in the middle of a job
- Messages across three apps
- Plates and mileage in a notebook
With Auto128
One app, on your computer and your phone
- Online booking, around the clock
- Your booking link, everywhere
- A calendar per technician
- Fewer no-shows
- A workshop page that sells
- Automatic reviews
- Every customer, every car
- Automatic win-back
Details
- Online booking, around the clock
- Customers book themselves, 24/7. You see everything in your calendar, with no calls and no messages lost overnight or while you are under a car.
- Your booking link, everywhere
- A single link for Google Maps, your website, Facebook or WhatsApp. Customers pick the service, the time and their car, and confirm in seconds.
- A calendar per technician
- Set each technician's working hours from one place; the system automatically blocks whatever's taken. Never two jobs for the same person in the same slot.
- Fewer no-shows
- Customers receive a confirmation and an automatic reminder, with the option to confirm or reschedule. Less money lost on empty slots.
- A workshop page that sells
- Your services, prices and before and after photos of your work, on a page that wins customers over at first glance.
- Automatic reviews
- After every visit, the system asks for a review on its own, for your workshop page and, additionally, on Google. Your reputation grows without you having to ask.
- Every customer, every car
- Make, model, plate and mileage at each visit, every past booking and your own notes. You no longer have to keep it all in your head, and the customer keeps coming back to you.
- Automatic win-back
- The system spots customers who haven't been back in a while and automatically sends them a friendly message with a small incentive. You recover revenue you'd already lost.
On any screen
Dashboard on your computer, your diary in your pocket
The same account, synced instantly. Work at the front desk on your computer and check the day's cars on your phone, from the workshop floor. Nothing gets lost.
- Full web dashboardCalendar, customers, vehicles and statistics, on a big screen.
- Mobile appNotifications on every booking, the day's schedule always with you.
- Real-time syncA single change appears instantly across all your devices.
A normal week
What actually changes day to day
Saturday night
A customer books an oil change through your link. Nobody calls, nobody waits for a reply.
Monday morning
The week is already partly booked, in one calendar that is already correct.
Wednesday, a cancellation
One tap offers the slot to your waitlist and it fills again. You called nobody.
End of the month
Which services brought money in, who has not been back, and where bookings came from.
Details
- Monday morning
- You open your phone and the week is already partly booked, by people who picked their time on Saturday night without calling anyone. You are not rebuilding a diary out of messages spread across three apps. You are looking at one calendar that is already correct.
- Wednesday, a cancellation
- A customer cancels a two o'clock booking. One tap offers the slot to the next person on your waitlist, they confirm from the email, and the hour is booked again. You called nobody, and you did not lose the hour or the money attached to it.
- End of the month
- You can see which services actually brought money in, who has not been back, and how many bookings arrived through your link rather than by phone. Not a feeling about how the month went, but the numbers behind it.
The facts
What you get from day one
Three things that hold on every plan, the free one included.
The seven languages: English, French, Spanish, German, Italian, Romanian and Russian.
Frequently asked questions